Last Updated: 02/09/2025
At SVL Chits, your trust is our biggest asset. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website https://svlchits.in and related services.
By visiting our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide you with better services and a smoother experience. This may include:
- Information you provide directly – such as your name, email address, phone number, or payment details when you register, subscribe, or contact us.
- Automatic information – such as your IP address, browser type, device details, and browsing behavior when you use our site.
- Content you share – such as comments, uploaded files, or messages submitted through forms.
2. How We Use Your Information
We use your information to:
- Process chit subscription payments safely and securely.
- Keep you informed about your account, transactions, and service updates.
- Protect against fraud, security risks, and unauthorized activity.
- Improve our website, user experience, and customer support.
- Fulfill our legal and regulatory responsibilities.
We will never sell your data to third parties.
3. Payments & Security
When you make a payment through our website:
- Your payment is processed via trusted, authorized Payment Gateway Providers.
- We do not store your complete debit/credit card details on our servers.
- You are responsible for ensuring that you use a valid payment method lawfully owned or authorized by you.
- If a payment fails, duplicates, or appears incorrect, please contact us directly so we can resolve it.
⚠️ Please note: Once a payment is successfully made, it cannot be cancelled. Refunds, if applicable, will be handled directly by SVL Chits in line with our policies.
4. Cookies & Website Usage
Our website uses cookies (small text files stored on your device) to:
- Remember your preferences (like login details or display settings).
- Improve website performance and security.
- Understand how visitors use our site, so we can make it better.
You can manage or disable cookies in your browser settings, but some features may not work properly without them.
5. Media & Embedded Content
- If you upload images, please avoid including location data (EXIF GPS), as visitors may be able to extract this information.
- Articles or pages on our website may include content from other websites (e.g., videos, images). These third-party sites may collect data about you just as if you visited them directly.
6. Sharing Your Information
We only share your data in limited circumstances:
- With trusted payment service providers to process transactions.
- When required by law, regulation, or legal request.
- To investigate fraud, security issues, or protect the rights of SVL Chits and its users.
We do not share your data with advertisers or unrelated third parties.
7. Data Retention
- Comments and related metadata are stored indefinitely to help us manage and prevent spam.
- For registered users, we store the personal information provided in your account profile. You can edit or delete most of this information at any time (your username cannot be changed).
- Transaction records may be retained as required by law.
8. Your Rights
As our user, you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update any inaccurate information.
- Request deletion of your data, unless we need to keep it for legal or regulatory reasons.
- Object to certain uses of your data, such as marketing communications.
To exercise these rights, please contact us (details below).
9. Data Protection & Security
We take data security seriously. Your information is protected using:
- Encryption and secure server technology.
- Access controls and regular monitoring.
- Compliance with industry-standard security practices.
While we take every reasonable step to protect your data, no method of online transmission is completely risk-free. You share your information with us at your own discretion.
10. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18. If we learn that we have unintentionally collected such data, we will delete it promptly.
11. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
📧 support@svlchits.in
📍 H NO. 26-120/3/2, BN-461,BALRAM NAGAR, SAFILGUDA, MALKAJGIRI, HYDERABAD, 500047